info@festivols.ie

Terms & Conditions

 

By completing and submitting an application you are agreeing that if your performance is deemed less than satisfactory you may be removed from the site, you will be blacklisted thus unable to apply for further positions with FestiVols and may be blacklisted from other events.

 

All roles are volunteer roles and no payment will be made.

 

Volunteers must be over 18 years of age – photo ID will be required as proof.

 

For festivals, volunteers are expected to camp on site. An area of the campsite will be designated to volunteers and/or staff. Campsite area will be made available to volunteers in advance of public access. Volunteers must provide their own camping equipment.

 

Volunteers are expected to make their own way to and from events. Bus & carpool information will be provided and crew car-parking will be made available for events outside Dublin.

 

Volunteers are expected to provide their own camping equipment; suitable clothing for variable (typically Irish) weather – including rain gear/ sunscreen etc; suitable comfortable footwear etc.

 

Deposit Terms & Conditions:

Volunteers are required to pay a Deposit to the value of the price of a ticket for the event you are volunteering at. You will be sent details of how to complete the deposit process and the date by which you must transfer it if successfully selected for the volunteer teams. If volunteering at numerous events you need only pay one deposit - equal to the ticket price for the most expensive event.

 

Deposit refunds will withheld, in part or in full, if you:

1. Do not complete any shift allocated to you;

2. Lose any uniform and/or equipment allocated to you;

3. Miss your on site briefings;

4. Breach the Terms & Conditions;

5. Breach the Code of Conduct;

6. Do not return your hi-viz vest or any other equipment loaned to you.

 

 

Cancellation Policy

If you cancel before the cancellation deadline your deposit will be refunded minus a €20 administration fee. Cancellation deadline dates can be found in the Cancellation Policy FAQ at www.festivols.ie.

 

If you cancel after the cancellation deadline or register as a no-show at the event you will lose your full Deposit. If you drop out of working at the event due to illness, an accident or suffer a bereavement you MUST let us know as soon as possible by contacting the Volunteer Coordinator at info@festivols.ie (clearly flagging your cancellation in the subject of your email).

 

Medical certs will be required in the case of illness and to ensure Deposits are refunded if applicable. In this instance the refund of Deposits minus a €10.00 administration fee will be considered on a case-by-case basis.

 

 

Hours of Work

 

Festivals:

Shifts are between 5 and 8 hours long depending on your role and on the event; the time it takes you to sign-in and out and travel to and from your place of work is additional to your shift.

 

Volunteers are expected to work between 18 and 24 hours over the course of the festival hours in exchange for access to a camping festival. For one day events you will finish before the main act takes to the stage. For certain events where a volunteer is required throughout the concert you will be offered access to an alternative event as a thank you for working through the headline act.

 

One Day Events:

Shifts are between 4 and 6 hours long depending on your role and on the event; the time it takes you to sign-in and out and travel to and from your place of work is additional to your shift.

 

For certain events where a volunteer is required throughout the concert you will be offered access to an alternative event as a thank you for working through the headline act.

 

It is imperative that you sign in and out of shifts – or you will face losing your Deposit.

 

 

Wristbands and Hi-Viz vests

Volunteers will be wrist-banded, and issued with a numbered Volunteer Hi viz vest to be worn when on shift. These will be issued at on site check in, vests are to be returned on completion of shifts at final sign out.

 

Wristbands and high viz vests are the responsibility of each individual. Lost wristbands/ high viz will be replaced at a charge.